What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Huecalm Skin Hydrating Mask

Name: Huecalm Skin Hydrating Mask
SKU: 685f97d4e72ceb010dd67a5e
Price: 38.8 EUR
Availability: InStock

Current price

Price €38.80

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Free delivery to the United States

24 October

Delivered from Korea

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Joom: This product may cause an allergic reaction. Before use, read the instructions and information on the package. For more information, you can contact the seller or manufacturer directly.

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[Brand Introduction] HUECALM is a skincare brand based on natural ingredients, prioritizing the health and beauty of the skin. All products are vegan certified, ensuring no artificial ingredients are used and focusing on minimizing skin irritation. The brand aims to solve skin issues through the power of nature while manufacturing sustainably for a better environment.

[Product Features] The Vegan HUECALM Birch Moisture Mask contains approximately 109,670ppm of birch sap, helping to hydrate and soothe the skin. It includes various moisturizing ingredients, making it especially suitable for sensitive and dry skin. This mask is free from artificial colors and fragrances and uses 100% cotton sheets, considering both the skin and the environment.

[How to Use] 1. Cleanse your face and tone your skin. 2. Open the pouch and evenly apply the mask over the entire face, avoiding the eyes and mouth. 3. After 10-20 minutes, remove the mask. 4. Gently tap the remaining essence into the skin for absorption.

[Main Ingredients] - Purified water - Birch sap (109,670ppm) - Dipropylene glycol - Glycerin - Butylene glycol - Methylpropanediol

[Cautions] 1. If any abnormal symptoms such as redness, swelling, or itching occur during or after use, consult a specialist. 2. Refrain from using on wounded areas. 3. Storage and Handling Precautions

a) Keep out of reach of children.

b) Store away from direct sunlight. 4. Avoid using around the eyes. 5. Those with sensitivity to adhesives or patches should take caution.

[Summary] The HUECALM SKIN HYDRATING MASK is a vegan sheet mask containing birch sap and various moisturizing and soothing ingredients, making it suitable for sensitive and dry skin while effectively providing moisture, strengthening the skin barrier, and improving skin tone.1) After cleansing, condition the skin. 2) Open the pouch and apply it evenly to the entire face except around the eyes and mouth. 3) Remove the sheet after 10 to 20 minutes. 4) Gently tap the remaining content on the skin to absorb it.1. If you have any abnormal symptoms or side effects such as red spots, swelling, or itching in the area of use due to direct sunlight during or after using cosmetics, please consult a specialist. Please refrain from using it on areas with wounds. 3. Precautions for storage and handling

a) Please keep it out of reach of children. b) Please store away from direct sunlight. 4. Please avoid the area around the eyes. guitar. Be careful if you are severely irritated by the bandages or poultices that are attached.

To request a return or exchange, please note that it is mandatory to provide a video of the unpacking of the package.

DutyFree K Beauty

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.