Colorful Bunny Ear Storage Box - Cute Dustproof Flip-top for Toys, Snacks, and Sundries.
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
The product does not match the description in the listing. The order specifies Heated Insoles – 10 Pairs, which means 10 pairs. However, only 2 pairs were received, which constitutes an incomplete delivery and is misleading to the buyer. I kindly request that this issue be resolved in accordance with the marketplace rules, either by shipping the missing items or issuing a full refund.
One of the combs arrived broken, and the other two were scratched. I want to return it and have a replacement. I have not used any of them. The individual wraps were also torn. I was so disappointed. It should have been carefully packaged with bubble wrap/bubble cushion. I cannot get the Joom support team button.
ADORABLE DOGGIES So cute and the magnets are strong. Two different options for keyrings and they have a spinny thing on the chain so they dont get tangled. Just like the picture and adorable.
2 packets had already been opened, one bag ripped completely. The random colours were just all the same colour. At least they are warm and fit nicely inside my ankle boots
Every single thing is in chinese, unlike the photos, it speaks in chinese and all the buttons and display is in chinese. Incuding the leaflet with the instructions.
Never got to use it because I was kicked out of my parents and they kept all my belongings. But I did receive it. Looked like a decent amount.
I ordered 2 X pack of 4 high capacity and I got 6 X very low capacity and only 2 x larger but still not the advertised 30m high capacity.
Unfortunately, the description on the website doesn't match the item I've received — the cable is not 175 mm at all.
Colorful Bunny Ear Storage Box - Cute Dustproof Flip-top for Toys, Snacks, and Sundries. — buy online with free worldwide shipping!
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers