What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

New Long Sleeve Hooded Sweater Women's Drawstring Pocket Zipper Cardigan Jacket

Name: New Long Sleeve Hooded Sweater Women's Drawstring Pocket Zipper Cardigan Jacket
SKU: 68ef1c8cd028910182b97dfd
Price: 24.02 EUR
Availability: InStock

Current price

Price €24.02

‌

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Free delivery to the United States

20 September

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Characteristics

Material

polyester 60%, cotton 40%

Decoration

Washing

Hand or machine washable

Description

Style: Casual Pattern: Printing Style: Hedging Edition type: Loose shirt length: Medium( Sleeve length: long sleeve Sleeve type: conventional sleeve Collar type: Hooded/hat collar Clothing placket: zipper Thickness: General Popular elements: stitching Washing care: Hand or machine washable Label:yes Material: cotton40%，Polyester60% Color: pink, black, blue, gray Size: S, M, L, XL, XXL

Size: Bust: Length: S 104cm 68cm M 109cm 69cm L 114cm 70cm XL 119cm 71cm XXL 124cm 72cm

The merchant warrants that their products comply with all applicable laws, and are offered only if they comply with Joom’s policies and EU Product Safety and Compliance laws. Notes : 1.Please allow 1-3 cm error because measured by hand, please refer to the Sizing Chart before choosing. 2.Because the screen brightness is different, the color may be slightly off, it is normal. You can click “Store Rating----Visit Store” to find more fashion items in our store.

new boy 04

4.5

784

reviews

2,000+

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.