What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

WTEMPO

Plush Warm Thickened Bucket Hat Women's Autumn and Winter Cold and Windproof Ear Protection Basin Hat

Name: Plush Warm Thickened Bucket Hat Women's Autumn and Winter Cold and Windproof Ear Protection Basin Hat
SKU: 68f5c4624d76bb0120120249
Price: 12.26 EUR
Availability: InStock

Current price

Price €12.26

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Pre-owned Caroline Hu x adidas originals Superstar W JR7977-P26113258207215
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Free delivery to the United States

13 November

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Material: 100% polyester Manufacture Country : China Style: casual, fashionable, beautiful Soft: soft to keep warm, lock temperature to keep warm Cap circumference: 53-58cm

Package included: 1x Hat

Product type: Hats (women’s)

product description: 1. Trendy fashion, comfortable and skin-friendly 2. Exquisite workmanship, to create every hat 3. Add velvet to thicken, keep warm hat

Notice: 1. The size is manually measured. Due to different measurement methods, there may be an error of 1-3cm. 2. Due to different monitors, the colors are slightly different, which will not affect your wearing, thank you for your understanding!

Label: Yes

Washing: Hand wash cold, Iron at normal temperature <150C, Dry clean, Line dry in the Shade, Do not bleach

WTEMPO Hat World

4.6

20,000+

reviews

50,000+

purchases

Seller's info and responsibility

About brand authority

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Reviews

Customer

December 7, 2022

One size

I received this article and it is very beautiful, wonderful! I had no problem with the shipping, delivery, material or size. And it is of very good quality! I RECOMMEND EVERYONE to buy at JOOM (China)! Many thanks to the JOOM Team from all my friends from UKRAINE and, especially, from my Ukrainian family members for your service and attention! Renata Linnik and Olga Buchel

Customer

December 7, 2022

One size

Customer

October 25, 2022

One size

Customer

October 26, 2022

Dear Joom l have waited so long for this Beret hat and they send me the wrong colour, l'm so disappointed, l specially ordered the pink purpely colour to go with my jacket for this winter and they send me the maroon one which l did not want

Customer

July 3, 2023

One size

I left the hat in its cellophane bag and wrapped it to give as a present. The recipient opened the package and said "why is there a huge hole in the top of this hat!" Not good enough.