What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

If your order doesn't arrive by the delivery guarantee date, contact Joom support and we'll issue a 100% refund. Please let us know if your order doesn't arrive by the estimated date and we'll be happy to issue you a refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Open the relevant order page and contact Support Chat, available on the website and in the Joom app. Describe the issue and follow the support instructions.

Tmall Genie Smart Bedside Lamp & Bluetooth Speaker CN Plug (adapter Included) (CN Version)

Name: Tmall Genie Smart Bedside Lamp & Bluetooth Speaker CN Plug (adapter Included) (CN Version)
SKU: 693ec00c42ebe501cf25c195
Price: 217.72 EUR
Availability: InStock

Current price

Price €217.72

‌

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Free delivery to the United States

7 September

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

This elegant Tmall Genie smart bedside lamp combines ambient lighting with a powerful Bluetooth 5.3 speaker. Featuring a built-in battery for wireless convenience, it's perfect for bedrooms, offering a sophisticated touch. Its dual functionality as a high-fidelity speaker and a gentle lamp creates a relaxing atmosphere, making it an ideal gift for housewarmings, birthdays, or special occasions. CN plug (adapter included) (CN version)

Built-in battery: Built-in battery Connection: Bluetooth National subsidy registration model: Tmall Genie model Main Material: plastic Voice Interaction: not support External storage device read: not support package style: Items category: Smart Speakers Certified Model: Tmall Genie model model: Tmall Genie model type: Active speaker Does it support phone calls?: not support Comes with casters: none Equipped with AI large model: other Line length: wireless Bluetooth version: Bluetooth 5.3

JDST online

4.4

5,000+

reviews

50,000+

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
If your order doesn't arrive by the delivery guarantee date, contact Joom support and we'll issue a 100% refund. Please let us know if your order doesn't arrive by the estimated date and we'll be happy to issue you a refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Open the relevant order page and contact Support Chat, available on the website and in the Joom app. Describe the issue and follow the support instructions.