What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

If your order doesn't arrive by the delivery guarantee date, contact Joom support and we'll issue a 100% refund. Please let us know if your order doesn't arrive by the estimated date and we'll be happy to issue you a refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Open the relevant order page and contact Support Chat, available on the website and in the Joom app. Describe the issue and follow the support instructions.

ALINCO Cordless Neck Massager [Medical Device Certified] Massager for Neck and Shoulder Relief, 3 Modes, Heater, Rechargeable, Brown, MCR8819NT

Name: ALINCO Cordless Neck Massager [Medical Device Certified] Massager for Neck and Shoulder Relief, 3 Modes, Heater, Rechargeable, Brown, MCR8819NT
SKU: 699d4c0e7fd8e601f71859cd
Price: 128.77 EUR
Availability: InStock

Current price

Price €128.77

‌

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Free delivery to the United States

4 September

Delivered from Japan

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

● The massage balls and massage arms give you the feeling of a manual massage. ● Switch between three massage modes by simply pressing the mode button. ● You can care for your entire body, not just your shoulders and legs. ● A warm heater that warms to body temperature assists the massage. ● Cordless, so you can use it anytime, anywhere. ● The cloth cover is removable and washable, so it's always clean. ● Equipped with an auto-off function that automatically turns the power off after 10 minutes. [Product Specifications] Unit Size: 44.5cm W x 57cm D x 21cm H Unit Weight: Approximately 1.95g (including AC adapter) Power Consumption: 14W (2W heating unit) Rated Time: 10 minutes Power Supply: AC 100V (50/60Hz) Monthly Electricity Cost: Approximately 2 yen (10 minutes of use per day) Medical Device Certification Number: 231AGBZX00021000 [Massage Balls and Arms] Equipped with "Massage Balls (Upper)" that grip and massage the neck from both sides, and "Massage Arms" and "Massage Balls (Lower)" that massage the shoulders over a wide area. Enjoy the sensation of a massage just like a real hand massage. [3 Massage Modes] Switch between the direction of the massage rotation and acupressure mode with a single button. Adjust to suit your location and preferences. [Equipped with a Warm Heater] The warm heater warms to body temperature, gently warming your body and relieving stiffness. [Rechargeable Cordless Type] This cordless type can be used easily even in places without a power source. It is lightweight and easy to carry. [Product Specifications] ▪ Unit Size: 44.5cm W x 57cm D x 21cm H ▪ Unit Weight: Approximately 1.95g (including AC adapter) ▪ Power Supply: AC 100V (50/60Hz) ▪ Power Consumption: 14W (2W for heating unit) ▪ Rated Run Time: 10 minutes ▪ Monthly Electricity Cost: Approximately 2 yen (10 minutes of use per day) ▪ Medical Device Certification Number: 231AGBZX00021000 ▪ Warranty Period: One year from the date of purchase (Please refer to the instruction manual for warranty coverage. (Failures and damage caused by use other than for general household use (such as commercial use) are not covered by the warranty.))

Sliema Japan Products

4.7

107

reviews

336

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
If your order doesn't arrive by the delivery guarantee date, contact Joom support and we'll issue a 100% refund. Please let us know if your order doesn't arrive by the estimated date and we'll be happy to issue you a refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Open the relevant order page and contact Support Chat, available on the website and in the Joom app. Describe the issue and follow the support instructions.