What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

If your order doesn't arrive by the delivery guarantee date, contact Joom support and we'll issue a 100% refund. Please let us know if your order doesn't arrive by the estimated date and we'll be happy to issue you a refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Open the relevant order page and contact Support Chat, available on the website and in the Joom app. Describe the issue and follow the support instructions.

Multifunctional Heating Massage Shawl For Neck And Shoulder Pain Relief To Relax Body And Mind

Name: Multifunctional Heating Massage Shawl For Neck And Shoulder Pain Relief To Relax Body And Mind
SKU: 69cd00859cd74e019fd247da
Price: 38.9 EUR
Availability: InStock

Current price

Price €38.90

‌

Free delivery to the United States

6 September

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Is Batteries Included : No Electronic : No Hign-concerned Chemical : None Application : Neck Model Number : MA1058 Size : Large

Origin : Mainland China Item Type : Massage & Relaxation Function 1 : Comfortable Function 2 : Massage Function 3 : Relax Function 4 : timing, handheld remote control Characteristic : Large contact area Power mode : AC Working time : 15min Rated frequency : 50HZ Rated power : 20W Rated voltage : 220V

You will get: 1* massager 1* power cord 1* manual Product Details: Power mode: AC Function: timing, handheld remote control Control method: computer type Gear position: stepless speed change Massage principle: vibration Working time: 15min Rated frequency: 50HZ Rated power: 20W Rated voltage: 220V Feature: 1. Each person has different massage experience due to their own sensitivity. This massager is very good for your acupuncture Use deep kneading to massage the acupuncture points, so you may feel mild pain when starting to use. Please start with the lowest intensity. 2. The massager has a dust cloth that you can use to cover the massage nodes to ease the difficulty. 3. It is recommended to use 15-20 minutes each time. Use up to 3 times a day to avoid overuse. 4. Please use it strictly in accordance with the instruction manual to extend its service life. 5. Do not put the whole body on the massager (recommended 45 degree angle). Too heavy will stop it. This universal product is designed for daily use, suitable for a wide range of scenarios. It is made with fine workmanship and strict quality control, ensuring stable performance and good durability. Simple to operate and easy to maintain, it is a practical choice for daily life, meeting your various daily needs.

Wucifang Shoes

4.5

4,000+

reviews

9,000+

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
If your order doesn't arrive by the delivery guarantee date, contact Joom support and we'll issue a 100% refund. Please let us know if your order doesn't arrive by the estimated date and we'll be happy to issue you a refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Open the relevant order page and contact Support Chat, available on the website and in the Joom app. Describe the issue and follow the support instructions.