What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Winter New Women's Coat Korean Version Slim Fit Medium and Long European and American Women's Woolen Coat

Name: Winter New Women's Coat Korean Version Slim Fit Medium and Long European and American Women's Woolen Coat
SKU: 6a1f97f486fe0d01acffcc58
Price: 21.09 EUR
Availability: InStock

Current price

Price €21.09

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Free delivery to the United States

13 September

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Characteristics

Material

plastic

Thickness

medium

Sleeve length

long sleeve

Description

Color: grey, black, yellow Product Category: Women's Wool Jacket Size: S, M, L, XL, XXL, XXXL Main fabric composition content: 95% and above Fabric Composition 2: Cotton 5% Whether there is a fur collar: no fur collar Popular elements: buttons Thickness: Medium Item number: S5 Fabric name: Polyester Main fabric composition: polyester (polyester fiber) Length: Long (80cm < Length ≤ 100cm) Applicable gender: female Cross-border style type: comfortable and casual Sleeve Length: Long Sleeve Item Measure by hand, it could be 2cm~3cm different Label：yes Washing Care:Hand or machine washable at 30°C Size: S, Length: 68 cm, Bust: 99 cm, Shoulder width: 40 cm, Sleeve length: 57 cm, Hips: 103 cm, Waist: 83 cm Size: M, Length: 70 cm, Bust: 104 cm, Shoulder width: 41.5 cm, Sleeve length: 58 cm, Hips: 108 cm, Waist: 88 cm Size: L, Length: 72 cm, Bust: 109 cm, Shoulder width: 43 cm, Sleeve length: 59 cm, Hips: 113 cm, Waist: 93 cm Size: XL, length: 74 cm, Bust: 114 cm, Shoulder width: 44.5 cm, Sleeve length: 60 cm, Hips: 118 cm, Waist: 98 cm Size: 2XL, length: 76 cm, Bust: 119 cm, Shoulder width: 46 cm, Sleeve length: 61 cm, Hips: 123 cm, Waist: 103 cm Size: 3XL, length: 78 cm, Bust: 124 cm, Shoulder width: 47.5 cm, Sleeve length: 62 cm, Hips: 128 cm, Waist: 108 cm

TOP-MALL-001

4.7

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.