What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

If your order doesn't arrive by the delivery guarantee date, contact Joom support and we'll issue a 100% refund. Please let us know if your order doesn't arrive by the estimated date and we'll be happy to issue you a refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Open the relevant order page and contact Support Chat, available on the website and in the Joom app. Describe the issue and follow the support instructions.

Women's Crew Neck Long Sleeve Sweater Regular Fit Casual Fair Isle Knit Pullover Top

Name: Women's Crew Neck Long Sleeve Sweater Regular Fit Casual Fair Isle Knit Pullover Top
SKU: 6a33c1ebe40cc201fe5cd7e2
Price: 25.98 EUR
Availability: InStock

Current price

Price €25.98

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Free delivery to the United States

7 September

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Characteristics

Material

acrylic 100%

Decoration

knitted

Washing

Hand or machine washable

Description

Label: Yes Washing Care: Hand or machine washable Item Name: Women's Knit Sweater Material: Acrylic 100% Pattern: Fair Isle Ethnic Print Season: Autumn Material Thickness: Thick Fit: Regular Fit Neckline: Crew Neck Sleeve Length: Long Sleeve Craft: Knitted Style: Casual Korean Ins Style Package Included: 1 * Knit Sweater (Not Included Other Accessories) Size:S,Bust:100cm,Length:58cm,Shoulder:67cm Size:M,Bust:104cm,Length:59cm,Shoulder:69cm Size:L,Bust:110cm,Length:60.5cm,Shoulder:71.5cm

Y-KOOK

4.6

2,000+

reviews

6,000+

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
If your order doesn't arrive by the delivery guarantee date, contact Joom support and we'll issue a 100% refund. Please let us know if your order doesn't arrive by the estimated date and we'll be happy to issue you a refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Open the relevant order page and contact Support Chat, available on the website and in the Joom app. Describe the issue and follow the support instructions.