What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

ELIXIR Smooth Gel Wash 105g Facial Cleanser Makeup Remover Anti-Aging Superieur

Name: ELIXIR Smooth Gel Wash 105g Facial Cleanser Makeup Remover Anti-Aging Superieur
SKU: 6a7d6c19abe06e01cece858a
Price: 37.92 EUR
Availability: InStock

Current price

Price €37.92

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Free delivery to the United States

21 October

Delivered from Japan

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Joom: This product may cause an allergic reaction. Before use, read the instructions and information on the package. For more information, you can contact the seller or manufacturer directly.

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Product Introduction: Aging care*. For smooth, radiant skin without roughness. A cleansing gel that you apply and rinse off. By simply applying and rinsing off the gel, it absorbs unwanted dead skin cells that cause roughness. It gently removes dirt while maintaining moisture. Achieve smooth washing results for radiant skin. *Moisture care according to age. Usage Precautions: Avoid contact with eyes. If contact occurs, rinse immediately without rubbing. If a foreign body sensation remains, consult an ophthalmologist. After use, clean the mouth of the container and ensure the cap is tightly closed. There may be variations in the size of the particles, but this does not affect quality. Keep out of reach of infants. Do not place in the bathroom if using a bathroom dryer. Avoid placing in direct sunlight or high temperatures. Ingredients: Water, Glycerin, DPG, Isoamyl Diol, PEG/PPG-14/7 Dimethyl Ether, Ethanol, Hydrolyzed Corn Starch, (Acryloyldimethyl Taurine Ammonium/VP) Copolymer, BG, Xanthan Gum, Cellulose Crystals, Aminopropyl Dimethicone, Serine, Cocoyl Methyl Taurine Na, Glutamic Acid, Sodium Hyaluronate, Glycyrrhetinic Acid Stearyl, Water-soluble Collagen, PPG-13 Decyl Tetradecanes-24, Dimethicone, Bis PEG-18 Methyl Ether Dimethyl Silane, Talc, (Acrylates/Acrylic Acid Alkyl (C10-30)) Crosspolymer, Sodium Citrate, Potassium Hydroxide, Ethyl Cellulose, Citric Acid, Sodium Metabisulfite, EDTA-2Na, BHT, Tocopherol, Phenoxyethanol, Fragrance, Iron Oxide. How to Use: Take an amount equivalent to one almond-sized piece in your palm, and gently wash your entire face in circular motions, focusing on areas with roughness. Then, rinse thoroughly with water or lukewarm water. Can be used with wet hands. 【Cleansing ・ Soap】: For smooth, radiant skin without roughness. Non-foaming cleansing gel. 【Features】: Aging care*. For smooth, radiant skin without roughness. A cleansing gel that you apply and rinse off. By simply applying and rinsing off the gel, it absorbs unwanted dead skin cells that cause roughness. It gently removes dirt

kokoro.japan

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.