What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

If your order doesn't arrive by the delivery guarantee date, contact Joom support and we'll issue a 100% refund. Please let us know if your order doesn't arrive by the estimated date and we'll be happy to issue you a refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Open the relevant order page and contact Support Chat, available on the website and in the Joom app. Describe the issue and follow the support instructions.

Helement [Helement X Nepa] Field Trail Gtx (Brown)

Name: Helement [Helement X Nepa] Field Trail Gtx (Brown)
SKU: 6a8ec00de3a23c0155e01a03
Price: 278.01 EUR
Availability: InStock

Current price

Price €278.01

‌

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Free delivery to the United States

5 September

Delivered from Korea

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

INTERNATIONAL SHOE SIZE GUIDE (ADULT)

KR Foot Length (mm) → JP / US / UK / EU

KR 220 mm → JP 22.0 / US 4 / UK 3 / EU 35 KR 225 mm → JP 22.5 / US 4.5 / UK 3.5 / EU 35.5 KR 230 mm → JP 23.0 / US 5 / UK 4 / EU 36 KR 235 mm → JP 23.5 / US 5.5 / UK 4.5 / EU 37 KR 240 mm → JP 24.0 / US 6 / UK 5 / EU 38 KR 245 mm → JP 24.5 / US 6.5 / UK 5.5 / EU 38.5 KR 250 mm → JP 25.0 / US 7 / UK 6 / EU 39 KR 255 mm → JP 25.5 / US 7.5 / UK 6.5 / EU 40 KR 260 mm → JP 26.0 / US 8 / UK 7 / EU 40.5 KR 265 mm → JP 26.5 / US 8.5 / UK 7.5 / EU 41 KR 270 mm → JP 27.0 / US 9 / UK 8 / EU 42 KR 275 mm → JP 27.5 / US 9.5 / UK 8.5 / EU 42.5 KR 280 mm → JP 28.0 / US 10 / UK 9 / EU 43 KR 285 mm → JP 28.5 / US 10.5 / UK 9.5 / EU 44 KR 290 mm → JP 29.0 / US 11 / UK 10 / EU 44.5 KR 295 mm → JP 29.5 / US 11.5 / UK 10.5 / EU 45 KR 300 mm → JP 30.0 / US 12 / UK 11 / EU 46 KR 305 mm → JP 30.5 / US 12.5 / UK 11.5 / EU 46.5 KR 310 mm → JP 31.0 / US 13 / UK 12 / EU 47 KR 315 mm → JP 31.5 / US 13.5 KR 320 mm → JP 32.0 / US 14 / UK 13 / EU 48

Sizes are listed in Korean mm (Mondopoint). Option values include JP / US / UK / EU equivalents when available. If a region is omitted from the option text, that conversion is not listed for this size. Measurements are approximate and may vary by 1–2 cm depending on the measuring method.

SHIPPING : All products purchased at our shop are shipped from Korea.

NOVARA

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review

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
If your order doesn't arrive by the delivery guarantee date, contact Joom support and we'll issue a 100% refund. Please let us know if your order doesn't arrive by the estimated date and we'll be happy to issue you a refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Open the relevant order page and contact Support Chat, available on the website and in the Joom app. Describe the issue and follow the support instructions.