What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

2024 Women's Autumn/Winter Heart-Neck Wool Sweater

Name: 2024 Women's Autumn/Winter Heart-Neck Wool Sweater
SKU: 6aa7ed866c8c1901df998945
Price: 39.96 EUR
Availability: InStock

Current price

Price €39.96

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Free delivery to the United States

17 September

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

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Characteristics

Material

wool

Country of manufacture

China

Description

Embrace the cozy elegance of the 2024 Women's Autumn/Winter Heart-Neck Wool Sweater. Crafted entirely from luxurious wool, this sweater features a distinctive heart-shaped v-neckline that adds a touch of charm to your cold-weather wardrobe. The loose fit ensures comfort and ease of movement, making it perfect for layering or wearing on its own. With its long sleeves, this sweater provides warmth and style for the chillier months, making it a versatile addition to any fashion-forward collection. Fabric Name: Wool Main Fabric Composition: Wool Thickness: Medium Version: Loose Clothes Length: Regular size (50cm<length≤65cm) Collar: V-neck Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Main Fabric Content: 95% and above Manufacture country: China Instructions included: No

size: F, Shoulder: 45cm, Bust: 108cm, Sleeve Width: 42cm, Sleeve Length: 58cm, Length: 58cm.

materialForFur: wool materialForFur: wool sleeveLength: long

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4.4

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.