What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

High Neck White Turtleneck: 2024 Slim-Fit Self-Heating Brushed Sweater Base Layer

Name: High Neck White Turtleneck: 2024 Slim-Fit Self-Heating Brushed Sweater Base Layer
SKU: 6aa7f11072c19c01cbd8167a
Price: 16.69 EUR
Availability: InStock

Current price

Price €16.69

‌

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Free delivery to the United States

8 November

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No-delivery refund

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Description

Experience ultimate comfort and warmth with this slim-fit, self-heating brushed sweater base layer. Crafted from premium cotton materials, it features a high neck turtleneck design and long sleeves, perfect for layering during colder seasons. This stylish and functional piece provides a sleek, flattering silhouette while ensuring cozy warmth throughout your day. Fabric Name: Cotton Main Fabric Composition: Cotton Thickness: Medium Version: Slim-type Collar: Stacked collar Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Technology: Flat knitting machine Main Fabric Content: 30% (inclusive) -50% (exclusive) Applicable Age Group: Adult Applicable Gender: Female Manufacture country: China Instructions included: No

size: M, Bust: 40cm (high elasticity), Sleeve: 56cm, Length: 56cm, Recommended Weight: 80-105kg. size: L, Bust: 42cm (high elasticity), Sleeve: 58cm, Length: 58cm, Recommended Weight: 105-125kg. size: XL, Bust: 44cm (high elasticity), Sleeve: 60cm, Length: 60cm, Recommended Weight: 115-135kg. size: XXL, Bust: 46cm (high elasticity), Sleeve: 60cm, Length: 62cm, Recommended Weight: 125-145kg.

materialForFur: cotton materialForFur: cotton sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.