What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

High-Neck Merino Wool Sweater: Autumn/Winter Fashion

Name: High-Neck Merino Wool Sweater: Autumn/Winter Fashion
SKU: 6aa82e266c8c1901df9d9dfb
Price: 22.65 EUR
Availability: InStock

Current price

Price €22.65

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Free delivery to the United States

17 September

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Characteristics

Material

wool

Country of manufacture

China

Description

Embrace the chill in style with this cozy, long-sleeved merino wool sweater, perfect for autumn and winter fashion. Crafted from high-quality wool material, it offers exceptional softness and warmth, making it an ideal choice for those brisk days. The sophisticated high-neck design adds a touch of elegance, while the natural wool fur enhances its luxurious feel. Whether paired with jeans or a skirt, this sweater is a versatile addition to your seasonal wardrobe. Collar: Boss Sleeve Type: Regular sleeves Sleeve Length: Long sleeve Thickness: Medium Popular Elements: Thread Technology: Mercerized Main Fabric Composition: Wool Main Fabric Content: 95% and above Fabric Name: Wool Style: Casual style Manufacture country: China Instructions included: No

size: M, Length: 57cm, Sleeve: 56cm, Bust: 90cm, Recommended Weight: 45-55kg. size: L, Length: 58cm, Sleeve: 57cm, Bust: 95cm, Recommended Weight: 55-62.5kg. size: XL, Length: 59cm, Sleeve: 58cm, Bust: 100cm, Recommended Weight: 62.5-70kg. size: XXL, Length: 60cm, Sleeve: 59cm, Bust: 105cm, Recommended Weight: 70-77.5kg.

sleeveLength: long materialForFur: wool materialForFur: wool

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.