What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Soft V-neck Loose Wool & Cashmere Sweater Coat

Name: Soft V-neck Loose Wool & Cashmere Sweater Coat
SKU: 6aa858166c8c1901dfa024c1
Price: 80.31 EUR
Availability: InStock

Current price

Price €80.31

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Free delivery to the United States

17 September

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Characteristics

Material

cashmere

Pattern

solid

Neckline

V-neck

Description

Experience unparalleled comfort and style with this elegant sweater coat. Crafted from a luxurious blend of wool and cashmere, it boasts a sophisticated solid pattern and a flattering V-neckline. The long sleeves are designed to keep you cozy, making it a perfect addition to your wardrobe for those chilly days. This versatile piece effortlessly elevates any outfit with its soft texture and timeless design. Clothes Length: Regular size (50cm<length≤65cm) Collar: V-neck Sleeve Length: Long sleeve Thickness: Medium Popular Elements: Buttons Main Fabric Composition: Cashmere Main Fabric Content: 30% (inclusive) -50% (exclusive) Placket: Single row multi-button Fabric Name: Cashmere Manufacture country: China Instructions included: No

size: M, Bust: 110cm, Length: 60cm, Sleeve: 66cm, Suitable Weight: 40-60kg. size: L, Bust: 120cm, Length: 62cm, Sleeve: 68cm, Suitable Weight: 60-80kg.

sleeveLength: long materialForFur: cashmere materialForFur: cashmere

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4.4

9,000+

reviews

50,000+

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.