What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Bai Lu Women's Red Heart Embroidery Sweater - Autumn/Winter Christmas Edition

Name: Bai Lu Women's Red Heart Embroidery Sweater - Autumn/Winter Christmas Edition
SKU: 6aa85c186c8c1901dfa058a7
Price: 19.38 EUR
Availability: InStock

Current price

Price €19.38

‌

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Free delivery to the United States

18 September

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Characteristics

Pattern

colour block

Country of manufacture

China

Description

This charming women's sweater is perfect for the autumn and winter seasons, featuring a festive heart embroidery design that adds a touch of holiday spirit to your wardrobe. Made from high-quality materials that are both durable and comfortable, it offers a thick and cozy feel, ideal for keeping you warm during colder months. The sweater showcases a stylish color block pattern and boasts a loose fit for a relaxed and laid-back look. Its round neckline and long sleeves provide classic styling, making it a versatile piece that's great for both casual and festive occasions. Fabric name: Other Main fabric composition: Other Shape: Hood Version: Loose Clothes length: Regular size (50cm<length≤65cm) Collar: Crew Neck Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Main fabric content: 90% (inclusive) - 95% (exclusive) Softness: Soft Hang Tag: With tag Manufacture country: China Instructions included: No

size: S, Weight: 42.5-50kg. size: M, Weight: 50-57.5kg. size: L, Weight: 55-62.5kg. size: XL, Weight: 60-67.5kg.

materialForFur: other materialForFur: other sleeveLength: long

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4.4

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.