What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Autumn/Winter Retro Velvet Thick Hoodie with Chic Letter Print

Name: Women's Autumn/Winter Retro Velvet Thick Hoodie with Chic Letter Print
SKU: 6aa8f2586c8c1901dfaeb5ae
Price: 11.35 EUR
Availability: InStock

Current price

From Price €11.35

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Free delivery to the United States

13 October

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Description

Wrap yourself in comfort and style with this loose-fitting, retro velvet hoodie designed for the chilly autumn and winter months. Featuring a chic letter print, this hoodie combines a modern flair with a touch of vintage appeal. The long sleeves and hooded neckline provide extra warmth, while the thick cotton material ensures cozy wear all season long. Crafted with a focus on quality and comfort, this hoodie is perfect for casual outings or relaxed days at home. Pattern: Letters/Numbers/Words Shape: Hood Version: Loose Clothes Length: Medium length (65cm<length≤80cm) Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Collar: Hooded Popular Elements: Thread Technology: Printing Fabric Name: Cotton Main Fabric Composition: Cotton, Polyester (polyester fiber) Main Fabric Content: 30% (inclusive) -50% (exclusive) Manufacture country: China Instructions included: No

size: S, Length: 67cm, Shoulder: 58cm, Bust: 56cm, Sleeve: 55cm, Cuff: 47cm. size: M, Length: 69cm, Shoulder: 60cm, Bust: 58cm, Sleeve: 56cm, Cuff: 49cm. size: L, Length: 71cm, Shoulder: 62cm, Bust: 60cm, Sleeve: 57cm, Cuff: 51cm. size: XL, Length: 73cm, Shoulder: 64cm, Bust: 62cm, Sleeve: 58cm, Cuff: 53cm. size: 2XL, Length: 75cm, Shoulder: 66cm, Bust: 64cm, Sleeve: 59cm, Cuff: 55cm. size: 3XL, Length: 77cm, Shoulder: 68cm, Bust: 66cm, Sleeve: 61cm, Cuff: 57cm.

sleeveLength: long materialForFur: cotton materialForFur: cotton

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.