What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Grey Bow Lace Hoodie - Casual & Sweet Holiday Style 2025

Name: Women's Grey Bow Lace Hoodie - Casual & Sweet Holiday Style 2025
SKU: 6aa8f36b6c8c1901dfaed78d
Price: 9.91 EUR
Availability: InStock

Current price

Price €9.91

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Free delivery to the United States

16 October

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No-delivery refund

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Description

This stylish hoodie is perfect for adding a touch of casual elegance to your holiday wardrobe. It features a loose fit and long sleeves, ensuring comfort and ease of movement. The round neckline offers a classic silhouette, while the delicate bowknot decoration adds a sweet, feminine touch. Made from thin sweater fabric, this hoodie is ideal for layering during cooler weather, providing warmth without added bulk. Its grey color makes it versatile and easy to pair with a variety of outfits. Pattern: Bow Shape: Basic Version: Loose Combination: Single Clothes Length: Regular size (50cm<length≤65cm) Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Collar: Crew Neck Popular Elements: Bow Technology: Lace Fabric Name: Sweater fabric Placket: Hood Manufacture country: China Instructions included: No

size: S, Chest: 113cm, Length: 62cm, Shoulder: 71cm. size: M, Chest: 117cm, Length: 63cm, Shoulder: 72.4cm. size: L, Chest: 123cm, Length: 64.5cm, Shoulder: 73.4cm. size: XL, Chest: 129cm, Length: 66cm, Shoulder: 74.6cm.

decoration: bowknot sleeveLength: long decoration: bowknot materialForFur: sweater fabric

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.