What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Top Autumn and Winter Solid Color Long-sleeved Hooded Loose Plush Velvet Coat Women's Top Trend

Name: Women's Top Autumn and Winter Solid Color Long-sleeved Hooded Loose Plush Velvet Coat Women's Top Trend
SKU: 6aaa56dfd36df201c10d91f0
Price: 20.47 EUR
Availability: InStock

Current price

Price €20.47

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Free delivery to the United States

24 September

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Characteristics

Material

polyester

Filling

cotton

Thickness

insulated

Description

Label: Yes Washing: Hand wash cold, Iron at normal temperature <150°C, Dry clean, Line dry in the Shade, Do not bleach

Pattern: plain Edition type: Loose Material: Polyester Collar type: Hooded Applicable gender: Female Style: Leisure

Size Chart Size: S, Length: 69cm, Sleeve: 64cm, Bust: 136cm Size: M, Length: 70cm, Sleeve: 65cm, Bust: 141cm Size: L, Length: 71cm, Sleeve: 66cm, Bust: 146cm Size: XL, Length: 72cm, Sleeve: 67cm, Bust: 151cm Size: 2XL, Length: 73cm, Sleeve: 68cm, Bust: 156cm Size: 3XL, Length: 74cm, Sleeve: 69cm, Bust: 161cm Size: 4XL, Length: 75cm, Sleeve: 70cm, Bust: 166cm Size: 5XL, Length: 76cm, Sleeve: 71cm, Bust: 171cm Package includes: a coat

Notice: 1. The size is manually measured. Due to different measurement methods, there may be an error of 1-3cm. 2. Due to different monitors, the colors are slightly different, which will not affect your wearing, thank you for your understanding! Material: Polyester 80%,Cotton 20%

Washing Care: Do not bleach Clothing Decoration: pockets Gender: for women Outerwear Filling: cotton Outerwear Thickness: insulated Gender: for women Material: Cotton,Polyester

Fashionable casual shoes

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.