What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Nivea

Nivea Moisturizing Whitening Lotion and Hand Cream Set

Name: Nivea Moisturizing Whitening Lotion and Hand Cream Set
SKU: 6ab0da1709961901decff2e2
Price: 152.59 EUR
Availability: InStock

Current price

Price €152.59

‌

Thickened Honey Glass Jar: Large, Six-Sided, Food-Grade Storage for Jam and Pickled Vegetables
THE CHAMELEONS WHAT DOES ANYTHING MEAN BASICALLY Shirt Unisex S-5XL IM1002 Unisex T-Shirt
Outdoor Vibration Alarm Vibration Triggered Safety Alert Siren Warning Siren Garden
Hunter The Reckoning Girl Dinner Leon Kennedy RE Essential Unisex T-Shirt
For Skoda 4Pcs Car Wheel Tire Valve Cap Protection Cover Auto Accessories octavia a5 a4 mk1 2 fabia superb rapid mk3 yeti 2006 H49
Pull Shotgun Clay Targets Unisex Hoodies
Earrings, Celtic Knot, 2Pcs, Birthstone, Hypoallergenic
Color Print Electric Guitar Belt Adjustable Guitar Shoulder Strap Guitar Strap Classical Bass
I Think You Should Leave I Dont I Think You Should Leave Merch Unisex Tshirt Blend Hoodie Long Sleeve Crewneck Swe Baseball Cap
Guess IML Metal Glitter 4G Circle Triangle Phone Case MagSafe Brown

Free delivery to the United States

11 November

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Joom: This product may cause an allergic reaction. Before use, read the instructions and information on the package. For more information, you can contact the seller or manufacturer directly.

-----

A comprehensive skincare bundle featuring a 200ml moisturizing and whitening lotion alongside a 50ml multi-effect hand cream, suitable for all skin types.

Fragrance: Light fragrance effect: Moisturizing Suitable for skin type: Suitable for various skin types Whether it is special cosmetics: Non-special cosmetics Whether to eliminate the product's registration number: Non-disinfection license number Approval number/registration number: Hu G makeup network record number 2020028136

JDST online

4.4

7,000+

reviews

60,000+

purchases

Seller's info and responsibility

About brand authority

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.