🛍️ Shop with Confidence
【Important】Please Read Before Purchasing
Thank you for choosing our store. To ensure a smooth transaction and your satisfaction, please review the following important information.
✈️ About Shipping
All items are shipped directly from Japan.
🔌 【Important】Electronics & Voltage Warning
The standard voltage in Japan is 100V. Using Japanese electronics in regions with 220V-240V without proper equipment can cause severe damage, malfunction, or fire.
⚠️ You MUST use a "Voltage Transformer."
Voltage Difference: Japan uses 100V. Connecting these devices directly to high-voltage outlets (e.g., Europe, Asia) will destroy the device immediately.
【Plug Type】
Our products use Japanese plug types (A or B type).
Please use a conversion adapter if necessary.
Adapter Caution: A simple "plug adapter" only changes the shape of the plug; it does NOT change the voltage. Damages caused by using the device without a transformer are NOT covered by warranty or refunds.
Global/Free-Voltage: Products labeled "Input: 100-240V" (e.g., many laptop or smartphone chargers) can be used safely with just a plug adapter.
🏭 Manufacturer Warranty
All our products are 100% authentic items sourced through official Japanese channels.
Warranty Coverage: Manufacturer warranties are valid only within Japan. We generally cannot accept repair requests or provide warranty services internationally.
Manuals: Product manuals and packaging are primarily in Japanese.
🔄 Returns, Exchanges, and Disclaimers
Product Defects: If your item arrives damaged or defective, please contact JOOM Customer Support immediately.
📦 Regarding Outer Packaging Damage
Due to the nature of international shipping, the outer box may sustain dents or scratches during transit. If the product itself is intact, we cannot accept returns, exchanges, or refunds based solely on packaging damage. We appreciate your understanding in this matter.
Customer-Initiated Returns: For returns due to customer preference (e.g., ordered by mistake, no longer needed), international return shipping costs may be the responsibility of the customer.
We are dedicated to bringing high-quality Japanese products to customers worldwide. Thank you for your understanding and happy shopping!
Standard Size: Standard 1.25" (31.7mm) fitting diameter. Can be used with any astronomical telescope with a 1.25" focusing device.
【Zoom Focal Length】Adjustable focal length from 7mm to 21mm. 7-21mm zoom eyepiece, equivalent to multiple eyepieces, provides high magnification with a short focal length. High-contrast imaging provides a better viewing experience.
[Excellent optical quality] The high-refractive index rhythm transmission surface is equipped with an FMC multi-layer coating, minimizing chromatic aberration and providing a bright, natural field of view.
[Applicable Scenes] The 16.3mm to 18mm zoom eye relief makes it ideal for observing the moon, medium-sized star clusters, wide-area clouds, and deep skies. Its 16.3mm to 18mm zoom eye relief reduces fatigue even during extended observations, providing a comfortable viewing experience.
[Professional Optical Manufacturer] SVBONY is committed to providing customers with cost-effective optical products. Our products are sold in many countries around the world.
