Ingen leveringsrefusionKvalitetsgarantiSikker logistikPrivatlivsbeskyttelse
Beskrivelse
Ofte stillede spørgsmål
- Hvilke betalingsmetoder er tilgængelige på Joom?Joom understøtter et bredt udvalg af lokale og internationale betalingsmetoder for europæiske købere, herunder debet- og kreditkort (Visa, Mastercard, Maestro), PayPal, Apple Pay og Google Pay, samt landespecifikke muligheder såsom Klarna, BLIK, Multibanco, MB WAY, SEPA og Giropay. De tilgængelige muligheder vises ved kassen og varierer efter land.
- Kan jeg betale for et dyrt køb i rater eller senere?Ja, buy-now-pay-later tjenester såsom Klarna og Scalapay er tilgængelige for nogle højere værdikøb, afhængig af dit land, ordrebeløb og leverandørens vilkår.
- Kan jeg spore min ordre?Ja. Du kan følge leveringsstatus i Joom-appen eller på hjemmesiden, som opdateres i takt med at pakken bevæger sig.
- Hvad sker der, hvis min ordre ikke ankommer?Hver ordre er dækket af Joom Leveringsgaranti. Hvis din ordre ikke ankommer inden for garantidatoen, der vises i din ordredetaljer, kontakt Joom support, og vi udsteder en fuld refundering.
- Er det sikkert at betale på Joom?Ja. Joom bruger et sikkert betalingssystem, og sælgeren får ikke betaling, før du har modtaget din ordre, hvilket tilføjer et ekstra lag af købsbeskyttelse.
- Hvad hvis min ordre ikke ankommer, eller produktet ikke er som forventet?Hvis din ordre ikke blev leveret, kom frem beskadiget, eller ikke stemmer overens med beskrivelsen, kontakt Joom-support — en fuld refusion kan gives i disse tilfælde.
- Hvordan anmoder jeg om en refusion?Åbn den relevante ordreside og kontakt Support Chat, som er tilgængelig på hjemmesiden og i Joom-appen. Beskriv problemet og følg supportens instruktioner.
Anmeldelser
they are perfect, i chose these because i saw them on tiktok and i saw other good reviews of these shoes, also like the design, so i decided it’s time to get new shoes for volleyball, since i heard these are are good for volley too, so i gave it a shot, and have already tried them, and they are perfect, the same as the reviewers said. The grip is perfect, even when the floor is dirty, they give me bounce, keep my ankles in position, you will DEFINITELY shine on the court, and trust me by saying this. Those are my new best pair of shoes, and i will mostly probably i will order much more of these brand.🩷
The product in 42.5 is in centimeters equivalent to a 42 and therefore too small. Size error despite the label. I have requested a full refund. I hope customer service will give me satisfaction without any return costs. Otherwise I will not order again. They are asking me for photos of the sole, of my feet. In fact, these are probably just slightly cheaper copies. The proof is that at adidas the 42.5 does not exist, it is the 42 1/3 ...
Today my shoes in size 40 finally arrived. They fit perfectly, so they are true to size. The quality is really top and they are super comfortable. The shipping took 13 days, but the wait was worth it. I can absolutely recommend them! At first I was a bit skeptical, so I paid with Klarna for safety.
The color in the photo was more brown and they arrived in a more greenish color. But they are of very good quality. After wearing them for several days, I have loved them more than I thought. At first I had doubts because they were tight and I have a very wide foot, but they molded to my feet right away. They arrived very quickly
The right shoe is significantly narrower and of course doesn't fit. I'm desperately trying to return the item but am being ignored in the support chat and emails are not being answered either, now I'm stuck with 100 euros. Never again joom and please don't do that to yourselves either!!!!
I have already had these sneakers. It's the same size on paper but your sizes don't fit the same, not to mention the mediocre product quality... Your return procedures are just catastrophic!!! All at the customer's expense!!! I hope your company goes under!!
Counterfeit, the sole came off the shoe on the first day of use. The code and number of the shoe do not match a Nike product and other signs in the design are typical of counterfeiting. Joom support is proceeding with a refund, hence 3 stars ...
The texture of the sole is different, the texture of the suede is different. The NIKE inscription on the back is completely different on one shoe compared to the other.. The tongue - one is white, the other yellowish. Does not meet Nike quality. Please request a 50% discount or a return.
